Privacy notice
We collect only what each step needs, keep it only as long as the trip needs it, and never sell it.
What we collect, and when
| Step | What | Why |
|---|---|---|
| Booking enquiries | Name, WhatsApp number, the trip you asked about, party size, preferred dates, your notes | To reply to you and to tell you when that trip opens or moves |
| Holding a seat | Name, WhatsApp number, departure | To hold the seat for 24 hours |
| After your deposit | CNIC number, emergency contact, the fitness questionnaire (recent exercise, previous altitude, medical conditions, medication) | Identity for the manifest and insurer, and so the leaders can screen fitness and respond in an emergency |
| On the trip | Photographs | Shared with the group; used publicly only with your written consent |
Who can see it
- Booking enquiries are stored in a private database in the company's own AWS account, visible only to the founder, and each one is emailed to the company address.
- Health and CNIC details go to a separate restricted sheet that only the trip leaders can open. They are never put in the marketing list or the shared bookings sheet.
- The insurer receives the names and CNIC numbers it requires for the policy. The vehicle operator receives the passenger manifest it is legally required to carry.
- Nothing is sold or given to advertisers.
How long we keep it
- Health and emergency-contact details are deleted 30 days after the trip, except what the insurer requires us to retain for a claim period.
- Booking enquiries and booking records are kept while you are on the alumni list. Ask and we remove you the same day.
Your choices
Ask what we hold, correct it, or have it deleted by writing to support@travelzoak.com or messaging +92 307 4611427. Leaving the WhatsApp list is one message.
This site uses no advertising trackers, no analytics scripts and sets no cookies. The web server keeps ordinary access logs for thirty days.